July 8, 1992 Mr. Michael Goldstein Editor-In-Chief PC LAPTOP Computers Magazine 9171 Wilshire Boulevard, #300 Beverly Hills, CA 90210 Dear Mr. Goldstein, A copy of your July issue was delivered to me this afternoon. In it was an article written by Mr. Arthur Leyenberger. I am in a position to believe that the article mave have contained some errors. The information may not have been up-to-date concerning the Atari Portfolio computer. Please allow me to cover some of the ones I noticed. Ref: "The DOS-compatible Atari Portfolio is a Personal Information Manager..." Ans: The Portfolio is a DOS-compatible programmable COMPUTER with built-in software including PIM applications. Ref: "Although most DOS software won't run on the Portfolio..." Ans: Most software is written to accommodate color monitors. The author makes it sound as if a MDA compatible screen is a defect. Ref: "...write short memos" Ans: A 50 page memo is not short. A 200 page memo is not short. A 10,000 page memo is not short. Although multiple files may be needed for a memo larger than 50 pages, the maximum storage capacity is limited only by how many diskettes (Memory Cards) the user carries with him/her. Ref: "memory can be increased to 640K by adding modules... doing so doubles the size and weight..." Ans: The internal memory can be expanded INTERNALLY to 512K adding no additional bulk or weight (or decreased battery life). The article also indicates that a serial or parallel port doubles weight or volume of the Portfolio. The interface for the serial or parallel weigh less than 4.5 ounces each. Each interface occupies hardly any more space than a pack of cigarettes. Neither interface comes close to doubling the weight or volume of the "hefty" one pound Portfolio. Ref: "Although Atari promised third-party software for their Portfolio, few..." Ans: According to the second volume number one issue of A.P.B.; Atari's official catalog of Atari software and peripherals there are well over 80 applications and peripherals are available specifically for or to be used with the Portfolio. Over 60 are listed as available in the United States. Many more have been designed for specific industry applications. For instance, there is a Portfolio in every paint department of every Home Depot store to assist sales people in selecting paint formulas for their customers. For the end user, the Portfolio has alpha-numeric paging, radiation monitor, business contact software, file transfers, check writing, chess, adventures, medical applications, finance, FORTH, PowerBasic, flight planning, hard drives, databases, spell checkers, industrial machine controllers, investment tracking, data acquisition, fuel industry management, communications, time-billing software and much more. The Portfolio is used in the industries of security, financial, medical, aviation, trucking, education, journalism, military, navigation (plane and boat), cinema, logging and many more. The Portfolio is supported by two upscale newsletters and by a dedicated forum on CompuServe that boasts of over 800 downloads for the Portfolio. I hope you can see why I may differ with calling the Portfolio nothing more than a PIM. In addition to the errors I discovered within just three paragraphs of text, there is no description of the strongest features of the Portfolio while the competitors are described. The Portfolio offers a favored QWERTY keyboard. Many users brag of how they can touch type using it. The screen is easy to read for most users since the characters are large and well defined. The case is durable and we receive many letters of how the machine survived drops off cars, balconies and even logs (by loggers). For novice users, every Portfolio sold in the U.S. includes a File Manager application which permits users to access DOS commands with easy-to-use menus. There may be advantages and disadvantages to all the palmtop choices consumers may select. The Portfolio may be the lowest priced, but it is also often the most desirable. In the arena of Palmtops, I may be one of the most seasoned. The Portfolio was the first of its kind introduced in September 1989 and I was with it almost all that time. I am keenly aware of the marketplace, the trends and the most popular applications. I wish someone from your magazine contacted me to obtain information before going to press. Please do not hesitate to contact me if I may be of assistance in the future. Sincerely, Donald A. Thomas, Jr. Portfolio Marketing Manager CompuServe: 75300,1267 cc: Mr. Arthur Leyenberger Members of APORTFOLIO forum of CompuServe